At Goyourpoint, we are dedicated to supporting safe and worry-free travel for everyone. We have put in place measures to protect our customers and encourage you to look after your own safety while travelling. You can visit our Traveler Guarantee information page to learn more and ensure a smooth journey.
Partners that provide venues and products with safety standards
Goyourpoint values and realizes the importance of building trust and confidence in our partners to provide safe and reliable services to customers. We work with carefully selected partners who have passed the safety and reliability standards. We also have a process of continuous evaluation and quality inspection of our services to enable our partners to provide efficient, comfortable and confident services to customers. Goyourpoint fully supports our partners in customer service and together creates a safe and impressive experience for all customers.
What you can do if a problem occurs
Although it is unlikely that you will encounter any problems during your service, we still emphasize on being prepared to take care of and solve problems for all customers quickly and efficiently. Goyourpoint has a team of expert customer service staff who are ready to help 24 hours a day, every day. You can contact us through various channels to report problems or ask for more information. Our team will respond to your needs as quickly as possible, provide detailed advice, and help solve any problems that may occur so that you can feel at ease throughout your journey with us.
Goyourpoint is ready to be your travel partner with responsibility and care. We do everything to make your travel experience as smooth and safe as possible.