In order to provide quality services and meet the needs of our users, we may collect your personal data in various forms. The information we may collect includes basic information such as your name, phone number, email address, and payment details to facilitate the provision of services related to financial transactions, communications, and management of your user account. This information helps us to more efficiently maintain and improve your experience on our platform.
All collection of the above information is done in accordance with the relevant laws and regulations regarding the protection of personal data, and we take special care in maintaining the security of your personal data at all times while you are using our platform.
Your personal information that we collect will be used for the purpose of providing you with the services you request effectively, especially providing services related to the use of our website, including processing transactions, providing information related to the service, answering inquiries, and improving and developing your user experience. We may also use such information to maintain and develop our website to ensure that the services you receive are of the highest quality and meet your needs.
We may also use your information to send you marketing and advertising communications that are tailored to your interests, news, promotions and special offers. If you do not wish to receive marketing communications, you may opt out at any time through the opt-out mechanism we provide.
With your consent, we may send you push notifications to your mobile device that may include information about reservations you have made and programs or special offers you have participated in through our Services. These messages are sent to inform you of important details about your use of the Services and to help you have a more convenient and up-to-date experience.
You can manage or customize these notifications as per your needs. If you do not want to receive notifications, you can adjust your settings on your device at any time.
We may share your personal information with relevant service providers in order to provide a comprehensive service and efficiently meet your needs. This information may be shared with travel service providers such as hotels, airlines or transportation providers in connection with your booking.
We may also share your information with third-party service providers, such as payment platforms, customer support systems or marketing providers, who help us better tailor our services to you. Such information may also be shared with our business partners, such as affiliates who work with us to offer new products or services.
Finally, your personal data may be shared with companies in our group of companies with whom we collaborate to develop our services, and this sharing of information is done within the framework of applicable security and laws to ensure that your information is adequately protected.
Your privacy rights may vary depending on the laws and regulations applicable in the country where you reside. We recognize the importance of complying with local laws and respecting your right to privacy. You have the right to request access to the personal information we collect about you, including details about how we use this information and how we may share certain types of information with third parties.
We are committed to complying with data protection laws and will gladly respond to any requests regarding your rights as required by local laws. Please note that request procedures may vary depending on the country in which you reside, so we encourage you to research and check local requirements regarding your privacy rights.
Subject to your consent, we may use different marketing channels to communicate with you, such as email, push notifications or social media communications. The information we send may include news about products, services, special offers or promotional programs that we believe will be relevant to your interests and needs. If you do not wish to receive these marketing communications or special offers from us, you may opt-out of receiving them in a number of ways, such as by using the unsubscribe mechanism provided in the email or through the communication channels we send you, whether via text message or social media.
Additionally, if you would like to further manage the way you receive marketing communications from us, you may do so through your account by going into your settings to opt out of receiving marketing communications or to tailor your communications to your interests. These settings can be changed at any time, and we will respect your choices and honor your request upon receipt.
We may collect your personal information from our affiliates, business partners or third-party service providers, which will be used to enhance your user experience. Information obtained from these sources may include profile information, communications or other information related to the provision of the Services, as consented to by you.
You have the right to refuse to collect such information from business partners or third-party service providers. If you do not want your information to be used, you can do so by contacting us or setting it up through the platform we have provided for your convenience.
We take the security of your personal information very seriously and use appropriate security measures to protect it from unauthorized access, use or disclosure. These measures include encryption of data, restricting access to the information to only the individuals involved, and constantly monitoring our systems to identify any potential risks.
We also require our service providers, including our related business partners, to follow the same stringent security measures we do to ensure that your personal data is protected throughout the entire process of use and service delivery across all segments.
You have the right to access and manage your personal data within the framework of applicable data protection laws. You can exercise your right to access the personal data we hold, understand how we treat your data, and have it rectified if it is inaccurate or incomplete. You also have the right to have your personal data erased in certain circumstances required by law, such as when it is no longer necessary for the purposes for which it was collected.
We regularly update this Privacy Policy in order to comply with applicable laws, regulations or changes in our Services. When we make any material changes to this Privacy Policy, we will notify you in advance by posting the updated policy on our website so that you can be informed and familiar with any new content.